Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

AHCNSY302 Mapping and Delivery Guide
Receive and dispatch nursery products

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency AHCNSY302 - Receive and dispatch nursery products
Description
Employability Skills
Learning Outcomes and Application This unit of competency describes the skills and knowledge required to select and collect nursery products for the purpose of dispatch, delivery or pick up by client and the process of receiving and processing of products from suppliers.It applies to individuals who take responsibility for their own work and for the quality of the work of others. They use discretion and judgement in the selection, allocation and use of available resources.No occupational licensing, legislative or certification requirements are known to apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

Assessors must satisfy current standards for RTOs.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Select product for an order
  • Select and use materials, equipment and personal protective equipment (PPE)
  • Select product from stock batches to match order forms or client request
  • Assist clients onsite with selection or direct to particular product or display area
  • Evaluate quality of product visually to ensure that it meets standard order requirements for quality
  • Block up stockholding areas for presentation
  • Monitor the amount of remaining product and retain information to inform other clients
       
Element: Maintain the stock inventory
  • Collate orders in the sales or dispatch area
  • Check orders for quality of product and for accuracy of quantity
  • Keep electronic or manual records of outgoing sales in the product inventory
  • Adjust the inventory of the quantity of nursery stock available for sale
       
Element: Prepare for dispatch or delivery
  • Check product for correct labelling and replace incorrect labelling
  • Package product for delivery and presentation to the client
  • Pack product into containers for ease of handling
  • Assist delivery of product by loading and stacking product according to the configuration of the transportation vehicle
  • Check product quality at each stage in the delivery process
  • Maintain and tidy sales and dispatch areas and packing and packaging materials
       
Element: Receive products
  • Check incoming product for quality and correct quantities
  • Transfer product to stock holding areas with appropriate manual handling techniques
  • Transfer incoming documentation, receipts of delivery and invoices to administration
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

Element

Performance criteria

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Select product for an order

1.1 Select and use materials, equipment and personal protective equipment (PPE)

1.2 Select product from stock batches to match order forms or client request

1.3 Assist clients onsite with selection or direct to particular product or display area

1.4 Evaluate quality of product visually to ensure that it meets standard order requirements for quality

1.5 Block up stockholding areas for presentation

1.6 Monitor the amount of remaining product and retain information to inform other clients

2. Maintain the stock inventory

2.1 Collate orders in the sales or dispatch area

2.2 Check orders for quality of product and for accuracy of quantity

2.3 Keep electronic or manual records of outgoing sales in the product inventory

2.4 Adjust the inventory of the quantity of nursery stock available for sale

3. Prepare for dispatch or delivery

3.1 Check product for correct labelling and replace incorrect labelling

3.2 Package product for delivery and presentation to the client

3.3 Pack product into containers for ease of handling

3.4 Assist delivery of product by loading and stacking product according to the configuration of the transportation vehicle

3.5 Check product quality at each stage in the delivery process

3.6 Maintain and tidy sales and dispatch areas and packing and packaging materials

4. Receive products

4.1 Check incoming product for quality and correct quantities

4.2 Transfer product to stock holding areas with appropriate manual handling techniques

4.3 Transfer incoming documentation, receipts of delivery and invoices to administration

The candidate must be assessed on their ability to integrate and apply the performance requirements of this unit in a workplace setting. Performance must be demonstrated consistently over time and in a suitable range of contexts.

The candidate must provide evidence that they can:

evaluate product quality

interpret order forms

maintain product records

meet client service requirements

monitor and carry out product dispatch and delivery processes

select product for order requirements

The candidate must demonstrate knowledge of:

the principles and practices of receiving and despatching nursery products

best practice guidelines for nursery hygiene

common sources of cross contamination from transport vehicles

environmental controls necessary for transporting plants

quality standards for the packing, packaging and labelling of products

quarantine policies and relevant quarantine legislation

stock control procedures

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Element

Performance criteria

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Select product for an order

1.1 Select and use materials, equipment and personal protective equipment (PPE)

1.2 Select product from stock batches to match order forms or client request

1.3 Assist clients onsite with selection or direct to particular product or display area

1.4 Evaluate quality of product visually to ensure that it meets standard order requirements for quality

1.5 Block up stockholding areas for presentation

1.6 Monitor the amount of remaining product and retain information to inform other clients

2. Maintain the stock inventory

2.1 Collate orders in the sales or dispatch area

2.2 Check orders for quality of product and for accuracy of quantity

2.3 Keep electronic or manual records of outgoing sales in the product inventory

2.4 Adjust the inventory of the quantity of nursery stock available for sale

3. Prepare for dispatch or delivery

3.1 Check product for correct labelling and replace incorrect labelling

3.2 Package product for delivery and presentation to the client

3.3 Pack product into containers for ease of handling

3.4 Assist delivery of product by loading and stacking product according to the configuration of the transportation vehicle

3.5 Check product quality at each stage in the delivery process

3.6 Maintain and tidy sales and dispatch areas and packing and packaging materials

4. Receive products

4.1 Check incoming product for quality and correct quantities

4.2 Transfer product to stock holding areas with appropriate manual handling techniques

4.3 Transfer incoming documentation, receipts of delivery and invoices to administration

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Select and use materials, equipment and personal protective equipment (PPE) 
Select product from stock batches to match order forms or client request 
Assist clients onsite with selection or direct to particular product or display area 
Evaluate quality of product visually to ensure that it meets standard order requirements for quality 
Block up stockholding areas for presentation 
Monitor the amount of remaining product and retain information to inform other clients 
Collate orders in the sales or dispatch area 
Check orders for quality of product and for accuracy of quantity 
Keep electronic or manual records of outgoing sales in the product inventory 
Adjust the inventory of the quantity of nursery stock available for sale 
Check product for correct labelling and replace incorrect labelling 
Package product for delivery and presentation to the client 
Pack product into containers for ease of handling 
Assist delivery of product by loading and stacking product according to the configuration of the transportation vehicle 
Check product quality at each stage in the delivery process 
Maintain and tidy sales and dispatch areas and packing and packaging materials 
Check incoming product for quality and correct quantities 
Transfer product to stock holding areas with appropriate manual handling techniques 
Transfer incoming documentation, receipts of delivery and invoices to administration 

Forms

Assessment Cover Sheet

AHCNSY302 - Receive and dispatch nursery products
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

AHCNSY302 - Receive and dispatch nursery products

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: